What other companies do we share data with?

We take data security and privacy seriously. This is a list of third party companies and services that we use, and may sometimes share data with. We never share data unnecessarily, and take care to choose partners who meet our privacy and security standards.

List of third party services we use

Below you can find all the companies we may share data with, with an explanation of why. If you have any more questions about the data we share, please get in touch at help@getreplied.com

Category: Operational services

These are the infrastructure services we use to keep quick reply buttons ticking.

Data Disclosed: Amazon Web Services and Bluehost – All user personal data
Purpose: Hosting the GetReplied platform, backups, real-time exception reporting and continuous deployment monitoring
Name: Amazon Web Services (AWS), Bluehost

Category: Analytics

To make quick reply buttons even better, we want to understand how you use them. These are analytical tools we use to help us understand that.

Data Disclosed: All user personal data excluding billing and invoice details
Purpose: To understand user behaviour inside GetReplied platform, reporting and analytics
Name: Hotjar

Category: Sales/Business Development

These are tools our sales team use to manage our relationships with some customers

Data Disclosed: All user personal data
Purpose: Sales and Customer relationship management
Name: Hubspot

Category: Customer Success

These are tools we use to help us help you, when you need our support.

Data Disclosed: All user personal data
Purpose: Customer support, Customer relationship management and Onboarding through emails and in-app communications
Name: Freshdesk, Freshchat

Category: Marketing

Our Marketing team uses tools to tell the world about the awesome things we’re building at GetReplied.

Data Disclosed: User email addresses
Purpose: To target marketing campaigns at relevant audiences
Name: Google Analytics

Category: Subscription Management

To make sure your account details and any payment stuff is safe and organized, we use these services.

Data Disclosed: User’s account and billing details
Purpose: Subscription management, referral management, payment processing
Name: 2Checkout, Paypal

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